our services

COMPLEX CARE & HIGH-INTENSITY SUPPORT

At Greatway Support Solutions, we offer comprehensive care and high-intensity support for individuals with complex care needs, SIL (Supported Independent Living), or multiple support requirements. Our services include around-the-clock support to ensure your well-being and comfort, whether you need overnight care or continuous assistance.

WHAT WE OFFER

Complex care is essential for individuals with higher-level needs, often due to disabilities, chronic conditions, illness, or age-related frailty. Our services encompass a wide range of supports including bed transfers, daily personal care, and chronic condition oversight such as diabetes.

Our Support Includes

Implementation of behaviour support strategies.
Medication administration.
PEG feeding.
Epilepsy and diabetes management.
Hoist/transfer support.
Meal time assistance and dysphagia management.

We listen to your evolving needs, providing care that adapts over time. Our team of fully accredited and police-checked professionals is dedicated to delivering 24/7 support, ensuring your care is coordinated with your healthcare needs, personal situation, and funding requirements.

FAQs

What is complex care?

Complex care involves support for individuals with significant needs due to disabilities, chronic conditions, or age-related frailty. This may include services like personal care, medication management, and specialised medical support.

What types of support are included in complex care?

Our complex care services include bed transfers, daily personal care (e.g., toileting, showering), medication administration, PEG feeding, and management of conditions such as diabetes and epilepsy.

How does 24/7 care work?

Our 24/7 care ensures that support is available at all times, with skilled staff providing around-the-clock assistance. Care is coordinated to meet your specific healthcare needs and personal goals.

Are your support workers qualified?

Yes, all our support workers are fully accredited and police-checked to ensure they meet the highest standards of care and safety.

Can care plans change over time?

Absolutely. We regularly review and adjust care plans to match your evolving needs and goals, ensuring that the support provided remains relevant and effective.

TAILORED TO YOUR NEEDS

Our other Services

INDIVIDUAL AND GROUP SHORT TERM ACCOMMODATION ACTIVITIES

We offer flexible options for both individuals and groups, creating welcoming spaces where everyone can feel supported and valued. For individuals, it provides a personalised setting that encourages personal growth and confidence through tailored activities and caring support. For groups, it fosters a friendly community where participants can connect, share experiences, and enjoy new adventures together.

supported independent living (SIL)

At Greatway Support Solutions, we help you feel at home with support tailored to your needs and goals. Our experienced Support Workers assist with daily tasks, personal care, and community engagement, ensuring a smooth transition to independent living. Serving the Toowoomba Region, we provide respectful, practical assistance to help you live comfortably and confidently.

facilitate Special Disability Accomodation

At Greatway Support Solutions, we help you find Special Disability Accommodation (SDA) that’s tailored to your needs. Whether you need housing for sensory, intellectual, or cognitive challenges, wheelchair accessibility, or physical support, we partner with a range of providers to offer diverse options. Our approach focuses on creating supportive, sustainable living spaces that ensure your long-term satisfaction.

social & community engagement

Social and community engagement can make a big difference in your well-being. At Greatway Support Solutions, we know that getting involved in community activities can be challenging for people with disabilities, especially when it comes to confidence. So, as an NDIS provider based in Toowoomba, we help you participate in activities that matter to you.

transportation & travel assistance

Getting around can be tough when you have a disability, but we’re here to make it easier. At Greatway Support Solutions, we offer personalised transportation and travel assistance to help you reach appointments, run errands, and enjoy outings with ease. Our experienced support workers, all with Australian driving licences, are dedicated to ensuring you travel safely and comfortably.

dOMESTIC tasks

Domestic Tasks support helps keep your home running smoothly and comfortably. At Greatway Support Solutions, our friendly Support Workers assist with everything from daily chores like vacuuming and laundry to meal preparation and grocery shopping. We tailor our services to fit your preferences, ensuring everything is done just the way you like it.

Support Coordination

At Greatway Support Solutions, our NDIS Support Coordination helps you get the most out of your plan by managing your services and supports effectively. We focus on your unique needs and preferences to connect you with the right resources. Our Support Coordinators are here to assist with everything from setting up service agreements and negotiating costs to linking you with community services.

OUR CAREERS

Interested in Joining Our Team?

The Greatway Support Solutions community consists of dedicated professionals working to support individuals across various needs. We are continually seeking passionate, values-driven individuals to become part of our team.

TESTIMONIALS

OUR COMMUNITY TRUSTS US

Excellent

“My experience with Greatway Support Solutions has been a seamless, professional and respectful process that I would highly recommend. Brad and his well chosen team have consistently stepped up to support my son's needs and I can rest easy, knowing that I can trust that everyone has his best interests at heart! Thank-you so much for your ongoing support.”

Mother of Participant

“GSS has a professional team providing genuine care to our family members. Going that extra mile to reassure us that we are in good hands.”

Representative

“In the past 2 years I have been receiving support from Greatway Support Solutions and I can honestly say my life has never been better. The support and care I receive daily is above standard, all the ladies are professional and caring, their smiles and effort make my days worthwhile. I appreciate all the workers and their time and effort and will be forever grateful to be in their care.”

Participant

GALLERY

OUR COMMUNITY

WE ARE HERE TO HELP

Get in Touch, we would love to hear from you!

crisis prevention institute

Ongoing development training is available for our staff

NDIS SUPPORTERS

we are ndis registered!

NDIS Provider – 431514597 
ABN – 89 639 268 830

our services

COMPLEX CARE & HIGH-INTENSITY SUPPORT